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AI BPO Outsourcing

IS AI CONSIDERED AS A THREAT FOR THE BPO INDUSTRY?

BY AK The outsourcing industry has been revolutionized by the advent of Artificial Intelligence (AI). AI is transforming the outsourcing landscape and propelling the industry into the future. AI is no longer just a buzzword, it is a transformative force reshaping the outsourcing industry. AI is being used in the outsourcing industry to automate many …

AI

The new era of AI

2023 will see AI adoption skyrocket by the rapid diffusion of models into all kinds of applications. Standardized software and devices that organizations use daily will become smarter with the infusion of AI, while new-age apps will mushroom and continue to blur the boundaries between reality and science fiction