Over 15 years of excellence in helping international and local ITOs (Information Technology Outsourcing), BPOs (Business Processing Outsourcing) and partners successfully implement, run and manage Nearshore Operations, Projects, Services, Businesses and Centers.
Strategy, Organizational and Operations expert in implementing and managing ITOs (Software development, IT OPS, IT services) and BPOs structures, centers and teams (Customer services, technical support, claims, customer success management, digital marketing, presales, sales and several back-office services)
My consulting services are not limited to project management, operations management, and business processing. It includes consulting services on organizational structuring, strategic planning, roadmap implementation, administrative and financial assistance, real estate/office searching and management, HR and recruiting and connecting with the right partners and suppliers, ensuring high-quality end-to-end consulting services adapted to my partner's needs to help them achieve their missions and goals through a win-win partnership.
My comprehensive support is ensuring high quality end to end consulting services adapted to my partners needs in order to help them achieve their vision, mission, values and goals through a win-win partnership.
My offers and services can be adapted in a very flexible way as a contractor, freelancer, per project or mission whether in Tunisia, in EMEA (Europe Middle-East & Africa) region or with globally remote services.